Privacy Policy

Table Of Contents

Introduction

Other Companies we deal with

Automattic, inc
    – Activity
    – Gravatar Hovercards
    – Notifications
    – Protect
    – WordPress.com Stats
cPanel, inc
    – Databases
    – Email
    – Nameservers
    – Networking / IPv6
    – Site Publisher
    – Theme
    – Two Factor Authentication
Project Honey Pot
    – Affiliated Link
    – HTTP:BL
    – Project Honey Pot Authorised Access Software
The Sage Group plc
    – Cloud Accounting

Introduction

We are keen at DigitalJessica Ltd to develop and retain the trust and confidence of our clients and visitors to our website.  We do not sell, rent or trade e-mails with anyone else for the purpose of marketing.  In our Privacy Policy we aim to give you detailed information as to when and why we gather information, how we use it and when we may need to disclose it to others. Finally, we inform you how we keep it safe. With our privacy policy we wish to be as transparent as possible so that you can make informed decisions about your personal data.

What data is being collected?

DigitalJessica Ltd collects your personal information when you when you enquire about using any of our services, as part of us providing you with our service(s), or if you contact us to apply for a role working for our business.  This information is voluntarily provided to us, either via the contact form on our webpage, via private email or any other means.  If you choose to contact us via our online webpage, we ask you to provide limited personal information, such as your name, address, telephone number and/or email address.

If you then wish to purchase any of our products this is usually conducted through PayPal.  This means that we do not have access to your card details.  The PayPal process will however provide us with your full name, email, address and any other instructions you have requested in relation to provision of the order or service provided.  If you choose to make a payment by bank transfer we will be provided with limited information such as account holder name/account name, reference number and amount paid.

We may also contact you with information about other services that may be suitable for you, or to invite you to take part in research and feedback in relation to our services. We may also contact you to invite you to any events that we may run from time to time, if we consider that they might be suitable for you.

Like many commercial sites, DigitalJesssica Ltd’s website will use “cookies” to collect information about how the site is being used.  Cookies were designed to help a website operator determine that a particular user had visited the site previously and thus save and remember any preferences that may have been set.  We may use cookies to keep track of information about your current web browsing sessions, which will be discarded as soon as you log out or close your web browser.  This information also allows us to statistically monitor how many people are using our site and for what purpose.  We may also make use of “persistent or memory based” cookies, which remain on your computer’s hard drive until you delete them.  Examples include our use of these cookies to pre-populate forms you complete on our website based on information you have previously provided to us, and collect information about your web browsing history.  Although you have the ability to modify your browser to accept all cookies, notify you when a cookie is sent, or reject all cookies, it may not be possible to utilise our services if you reject cookies.

When you use or access our website and server we may collect data about your device; the websites and applications which you access; and your usage by access time, frequency and location.

Will your data be shared with any third parties?

We will not normally disclose any personal information to any third party (excluding our contractors to whom we may provide such information for the limited purpose of providing the services that you have requested and to whom are obligated to keep the information confidential).  However, we will provide personal information if any of the following is met: (1) you have authorised us to share your personal information; (2) we are legally required to provide your information; (3) it is necessary to protect our property rights related to this website; (4) if we are required to provide information to protect the safety of you or others however, this would only be in extreme circumstances.

We may also share aggregate, non-personal information about website usage with unaffiliated third parties.  This aggregate information does not contain any personal information about our users.

How will the information be used?

We may use your personal information within DigitalJessica Ltd (1) to help provide you with the services and products that have been ordered; (2) to answer questions about our services; billing, payment methods or use of our website; (3) to process or collect payments from our services, (4) to contact you about the products and services that we offer.

Storing data

DigitalJessica will take all reasonable steps to ensure that the information we hold about you is kept secure. Deleting your information may involve either the removal of the data or its anonymisation, meaning that it no longer continues to be personal data that will identify you. Please contact us if you need further advice or to request that your data be deleted.

Access to your information and correction

Under GDPR, our clients and website visitors have the right to access and amend any of their personal data that we hold. You are entitled to view, amend, or delete the personal information that we hold by e-mailing your request to our secretary.

You have the right to request details of the information we hold about you. To do this, you should write to us by email, enclosing a properly formatted subject access request and a copy of valid photographic ID.  It will help us to process your request if you can be specific about what information you require, otherwise we may need to contact you again to clarify this.

We will respond to your request within 1 month (31 days) of receiving both the written request and the required identification. You have the right to request that we update or correct any information we hold about you. Please contact us using the details below to let us know what needs correcting.

We will provide a secure method for you to transfer copies of your identification documents, if you wish to use a service more secure than email.

How long will the data be stored for?

Only historical account information will be held for the period that is required to maintain accurate and up to date financial records as required by HMRC. Any other information, such as emails to us or data you have provided will be either safely destroyed and/or shredded in 30 days upon account closure or a properly received request.

How can you raise a complaint about your data?

If you are unhappy with anything in respect of your privacy or use of your data by DigitalJessica Ltd please do not hesitate to contact us and we will do our best to resolve the issues for you.

Privacy for Automattic Inc. Services

The services highlighted below are provided by Automattic Inc. We have highlighted the data they will use to provide certain services on our website.

Activity

This feature only records activities of a site’s registered users, and the retention duration of activity data will depend on the site’s plan and activity type.

Data Used: To deliver this functionality and record activities around site management, the following information is captured: user email address, user role, user login, user display name, WordPress.com and local user IDs, the activity to be recorded, the WordPress.com-connected site ID of the site on which the activity takes place, the site’s Jetpack version, and the timestamp of the activity. Some activities may also include the actor’s IP address (login attempts, for example) and user agent.

Activity Tracked: Login attempts/actions, post and page update and publish actions, comment/pingback submission and management actions, plugin and theme management actions, widget updates, user management actions, and the modification of other various site settings and options. Retention duration of activity data depends on the site’s plan and activity type. See the complete list of currently-recorded activities (along with retention information).

Data Synced: Successful and failed login attempts, which will include the actor’s IP address and user agent.

Gravatar Hovercards

Data Used: This feature will send a hash of the user’s email address (if logged in to the site or WordPress.com — or if they submitted a comment on the site using their email address that is attached to an active Gravatar profile) to the Gravatar service (also owned by Automattic) in order to retrieve their profile image.

Notifications

This feature is only accessible to registered users of the site who are logged in to WordPress.com.

Data Used: IP address, WordPress.com user ID, WordPress.com username, WordPress.com-connected site ID and URL, Jetpack version, user agent, visiting URL, referring URL, timestamp of event, browser language, country code. Some visitor-related information or activity may be sent to the site owner via this feature. This may include: email address, WordPress.com username, site URL, email address, comment content, follow actions, etc.

Activity Tracked: Sending notifications (i.e. when we send a notification to a particular user), opening notifications (i.e. when a user opens a notification that they receive), performing an action from within the notification panel (e.g. liking a comment or marking a comment as spam), and clicking on any link from within the notification panel/interface.

Protect

Data Used: In order to check login activity and potentially block fraudulent attempts, the following information is used: attempting user’s IP address, attempting user’s email address/username (i.e. according to the value they were attempting to use during the login process), and all IP-related HTTP headers attached to the attempting user.

Activity Tracked: Failed login attempts (these include IP address and user agent). We also set a cookie (jpp_math_pass) for 1 day to remember if/when a user has successfully completed a math captcha to prove that they’re a real human.

Data Synced: Failed login attempts, which contain the user’s IP address, attempted username or email address, and user agent information.

WordPress.com Stats

Data Used: IP address, WordPress.com user ID (if logged in), WordPress.com username (if logged in), user agent, visiting URL, referring URL, timestamp of event, browser language, country code. Important: The site owner does not have access to any of this information via this feature. For example, a site owner can see that a specific post has 285 views, but he/she cannot see which specific users/accounts viewed that post. Stats logs — containing visitor IP addresses and WordPress.com usernames (if available) — are retained by Automattic for 28 days and are used for the sole purpose of powering this feature.

Activity Tracked: Post and page views,  outbound link clicks, referring URLs and search engine terms, and country. When this module is enabled, Jetpack also tracks performance on each page load that includes the Javascript file used for tracking stats. This is exclusively for aggregate performance tracking across Jetpack sites in order to make sure that our plugin and code is not causing performance issues. This includes the tracking of page load times and resource loading duration (image files, Javascript files, CSS files, etc.). The site owner has the ability to force this feature to honour DNT settings of visitors. By default, DNT is currently not honoured.

Privacy for cPanel L.L.C. Services

The services highlighted below are provided by cPanel, L.L.C. We have highlighted the data they will use to provide certain services on our server and what data they will collect about your account.

In cPanel & WHM version 78 and later, Configuration Analytics participation is required. We have classed this data as operational data that cPanel, L.L.C. requires in order to make vital business decisions.

Databases

Configuration Analytics gathers the following data about MySQL® on your server:

Activity Tracked:

users_with_old_passwords The number of users with old-style passwords.

Email

Configuration Analytics gathers the following data about email accounts on your server:

Activity Tracked:

emailaccounts The number of email accounts on the server.
mx_type : number_of_gapps The number of domains that use G Suite by Google Cloud for email.
mx_type : number_of_o365 The number of domains that use Microsoft’s Office 365 for email.
total_number_of_domains_on_server The number of domains on the server.

Nameservers

Configuration Analytics gathers the following data about your nameservers:

Activity Tracked:

secure_zone_count The number of zones that use DNSSEC records.
zone_count The number of configured zones.

Networking / IPv6

Configuration Analytics gathers the following data about your server’s use of Networking/IPv6:

Activity Tracked:

all_accounts The number of accounts on the server.
accounts_with_jailshell The number of accounts that use jailshell.

Site Publisher

Configuration Analytics gathers the following data about use rates for the Site Publisher feature:

Activity Tracked:

total The total number of Site Publisher websites on the server.
system The number of domains that are using root-provided templates.
cpanel The number of domains that are using cPanel-provided templates.
reseller The number of domains that are using reseller-provided templates.
domains The number of domains that host a Site Publisher website.

Theme

Configuration Analytics gathers the following data about the cPanel interface‘s theme:

Activity Tracked:

system_branding The number of accounts that use branded themes.
paper_lantern The number of accounts that use cPanel’s Paper Lantern theme.
default_theme The default theme for new accounts.
reseller_branding The number of reseller-owned accounts that use branded themes.
X3 The number of accounts that use the legacy x3 theme.
X3mail The number of accounts that use the legacy x3mail theme.
retro_users The number of accounts that use the Retro style.

Two Factor Authentication

Configuration Analytics gathers the following data about Two-Factor Authentication (2FA):

Activity Tracked:

total_accounts_with_tfa_configured The number of accounts that use 2FA.

Privacy for Project Honey Pot Services

Unspam Technologies, Inc, a Delaware corporation (“Unspam”) provides this website, all the content under this domain and its services.

As part of Project Honey Pot, Unspam will not sell, rent, or give away any of your personal information without your consent. It is our overriding privacy principle that any personal information you provide to us is sacrosanct. We do not presume that you are granting us permission to share your personal information with third parties wanting to sell you products or services that you have not requested. In order for us to provide some of the services we do we may on occasion need to provide information you supply us to external parties. When this is necessary we will provide you explicit notice and the ability to opt-out. Unspam may need to purge information from its system from time to time, and does not promise to keep any information beyond what is required by applicable law or regulation.

If you wish to join Project Honey Pot with your own website, please see http://www.projecthoneypot.org?rf=110636 (affiliate link) and join the fight against spam harvesters.

Affiliated Link

Data collected: We collect how many people have been referred to Project Honey Pot as a direct use of our affiliated link. We do not gain any information about who has signed up or any of your personal details you may provide directly to Project Honey Pot.

HTTP:BL

HTTP:BL service is exclusively designed to provide information on web traffic. Unspam has no duty to provide the HTTP:BL service free of interruption. Unspam shall not be obligated to provide You notice in the event that HTTP:BL is not functioning properly or as expected. You agree that Unspam shall bear no responsibility for the information provided through HTTP:BL being correct or fit for any particular purpose.

Data Collected: To deliver this functionality and detect potential bad actors, we submit your IP address upon access to the DigitalJessica servers to Project Honey Pot who will provide a history of abuse from an IP if they have a record of any activities from your IP address.

Data synced: If any history is found our firewall may restrict access to the server automatically by recording the number of accesses to our website and above a certain threshold will deny your access to the DigitalJessica services.

Project Honey Pot Authorised Access Software

We have installed a honey pot on our website, and this will allow Unspam to build statistical reports based on what spiders harvest it. In cases such as these, Unspam will try to make it clear whenever any information provided will be made public. Even when you give Unspam permission to make certain information public, they will still protect the information designated private (such as your name, email address, zip/postal code, IP address, etc.) from being disclosed.

Unspam may aggregate data we acquire about the anti-spam industry. For example, we may assemble data to determine what honey pot addresses receive the most messages, or what statistics are of the most interest to our users. If we assemble this sort of data and provide it to external parties, your personal information (such as your name, email address, zip/postal code, IP address, etc.) will never be attached to or included in the aggregated data.

Data Collected: IP address, user agent, referrer, request address.

Data Synced: This data is only collected on specific pages on our website, which are clearly designated as being for non-human visitors.

Privacy for The Sage Group plc Services

This Privacy Notice applies to all products, applications and services offered by The Sage Group plc (a company incorporated in England with company registration number 2231246 and whose registered office address is North Park, Newcastle upon Tyne, NE13 9AA), and its affiliates, but excludes any products applications or services that have separate privacy notices which do not incorporate this Privacy Notice.

We have provided information about what The Sage Group plc will collect about you if you have an account with DigitalJessica Ltd

This may include your name (including business name), address, email address and telephone number. We may also ask you to provide additional information about your business and your preferences.

We may enhance personal information we collect from you with information we obtain from third parties that are entitled to share that information; for example, information from credit agencies, search information providers or public sources (e.g. for customer due diligence purposes), but in each case as permitted by applicable laws.

Please be aware that our use may include personal information of your individual clients, suppliers, employees and other individuals whose information you input into any of our websites, applications or services.

Any individual whose personal information we process has the right to object to processing based on our legitimate interests, and if you wish to do so, please contact us at globalprivacy@sage.com

You can see The Sage Group plc full privacy policy, which is located at https://www.sage.com/en-gb/legal/privacy-and-cookies/

Cloud Accounting

We use Sage Cloud Accounting for the purposes of providing accounting services to us, to enable us to process invoices, provide quotes, store customer details and record payment activities. This information will be collected when you open an account with us and when payments are due.

Award-winning accounting software to manage your invoicing, cashflow, customers, suppliers, VAT and more. With Sage, you can submit your returns under Making Tax Digital in a few simple steps.

Data collected: Your name, business name, address, business address, email address, telephone number, a list services you have ordered or purchased, bank account details (for refunds, or purchases by DigitalJessica Ltd from you) and any notes you have provided regarding preferences, for example when an invoice should be generated.

Activity Tracked: Invoices outstanding, overdue invoices, invoices paid, quotes issued, credit limit, credit terms, sales to date, sales this year, last sale, average sale, unique company reference, date paid. This data will be retained for 6 years after your last transaction with us, at which point it will then be removed unless you agreed explicitly to having a permanent record. We are required to retain this information for this amount of time to comply with financial and regulatory guidelines.

Please be aware that this privacy policy is subject to change, therefore, please check back periodically for updates on our privacy policy.