Fake Phishing Email Alerts

fake-email-alert

This is a quick post to issue a warning. We are aware that some accounts will be receiving messages like the one below, asking them to click a link and confirm some details about their account. We do not send emails like this. Do not click any links contained in an email like this, unless … [Read more…]

Emergency Temporary Closure

We're Temporarily Closed

Due to circumstances beyond our control, we are not currently accepting any new work and therefore have to make a temporary closure. The COVID-19 crisis has seriously affected my mental health and well-being. I also am not able to access the support I require to undertake my work safely. People have been in contact for … [Read more…]

COVID-19 Information

As you are probably aware, we are facing one of the greatest medical challenges of our lifetime. We at DigitalJessica would like to publicly thank the doctors, nurses, porters, refuse collectors, cleaners, shelf stackers, delivery drivers and anyone else who is working tirelessly around the clock, maintaining critical infrastructure to ensure the minimum of disruption … [Read more…]

Bitcoin Spam

We all know that spam can be a major problem for email users. However, when you get a scary email that says “Your email has been hacked”, and you must donate some amount of bitcoin to prevent them releasing awkward photos of you this can leave you on edge. We’ve also seen a new bitcoin … [Read more…]

New Telephone Number

Phonekeypad

Our telephone number has been updated. Please contact +44 1723 624099 from now on to get in contact with us. This update further increases our ability to manage inbound calls from our clients and make sure your call gets to the right place. Telephone Opening Times Day Opening Times Monday 11:00 – 17:00 Tuesday 11:00 … [Read more…]

Update to Hosting Packages

update

We are excited to announce some changes to our hosting platform. We have made these changes with you in mind to improve the overall experience for your customers and users. Bulk Email Sending Policy On our shared hosting packages, the maximum number of emails each domain can send out per hour has been set to … [Read more…]

Service Update and Outage Notification

Service Update and Outage Notification: 30th December 2018 @ 00:00 to 2nd January 2019 @ 23:59 We will be performing essential maintenance on the DigitalJessica servers from Midnight on the 30th of December to 23:59 on the 2nd of January 2019. Service should be considered at risk during this time. While we endeavour to keep … [Read more…]

Self Service Password Reset

We have now allotted and enabled Self Service Password Resets. To use this feature, you need to set the Contact Information for your email address within your webmail account. Please note: resetting a password for a cPanel account through this option is not available to protect the security of your admin panel. If you forget … [Read more…]

[Solved] Meltdown Patches Applied

Update: We at DigitalJessica are always looking out for the safety of our customer data. We are pleased to announce that updates to our entire network are now active and that security patches against the “Meltdown” flaw have been applied. All our network servers were rebooted at approximately 05:00 GMT today and the maintenance has … [Read more…]